Business owner and entrepreneur, Robert Deignan, Co-Founder and CEO of Inbound Call Experts, or ICE, a company now known as ATS Digital Services of atsdigitalservices.com got his start by attending Purdue University. He attended Purdue from 1992 to 1995, upon receiving his Bachelors of Science in Organizational Leadership. His company, formerly known as ICE was established in August of 2011. Prior to his executive role at ATS Digital Services, Deignan served as the Executive Vice President of a company called iS3, Inc., which is a computer software company from Boca Raton, Florida. He served as the company’s Executive VP for nine years from 2002-2011. He also was the Co-Founder of a start-up company called Fanlink, Inc.
In addition to his many accomplishments, while serving as CEO for ATS Digital Services, the call center company based in Boca Raton, Florida, received certification by AppEsteem. This is quite the prestigious certification for a call center to receive, as this means the company has “met all thirty-nine compliance parameters” to receive this certification. A very important one of these parameters being that ATS served its hundreds of thousands of customers not only through the telephone but online and other forms of technological communications as well, a service which many call centers today have still yet to provide. Another reason ATS Digital Services received this certification is that its main priority is achieving a high level of customer service and satisfaction guarantee.
Additionally, Diegnan has a passion for all things ocean and adventure. Diegnan was recently a part of a winning team in a Shellfish Derby Competition. Another ocean-related event Diegnan notably attended was the Carolina Boat Builder Tournament. Diegnan may be well-known for his business ventures, but those close to him known how the ocean and ocean-related activities and events are a true passion for him!